Terms & Conditions

Last Updated: 28-03-2025

Welcome to VectorFix! By accessing our website and using our services, you agree to the following terms and conditions. Please read them carefully before proceeding.

1. Acceptance of Terms

By using VectorFix (“Company,” “we,” “us,” or “our”), you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please refrain from using our services.

2. Service Overview

VectorFix specializes in converting images into vector formats. Our services include but are not limited to:

  • PNG to Vector Conversion
  • JPG to Vector Conversion
  • Logo Redesign & Recreation
  • Custom Vector Artwork

3. Ordering Process

  • Customers can place an order through our website by uploading an image and selecting a service package.
  • Payment must be completed before work begins.
  • For custom quotes, users must submit a request detailing their requirements.

4. Turnaround Time

  • Standard delivery time is 24 hours, unless specified otherwise.
  • Rush orders may be available at an additional cost.
  • Delays may occur due to unforeseen circumstances, in which case customers will be informed promptly.

5. Pricing & Payment

  • All prices are listed in USD ($) and are subject to change.
  • Payments are processed securely through our payment gateway.
  • We accept major credit/debit cards and online payment methods.

6. Revisions & Modifications

  • We offer Unlimited free revisions per order. Additional revisions may incur an extra charge.
  • Revisions apply only to the original request and do not include major modifications.

7. Refund & Cancellation Policy

  • Due to the digital nature of our services, all sales are final once work has begun.
  • Refunds may be issued if we are unable to deliver the agreed service.
  • Cancellation requests must be made before the project starts.

8. Intellectual Property

  • Customers retain ownership of their original images.
  • The final vector files delivered are owned by the customer once full payment is made.
  • We reserve the right to use completed work for portfolio and marketing purposes unless a confidentiality agreement is requested.

9. Liability & Disclaimer

  • We strive to provide high-quality vector conversions, but we do not guarantee 100% accuracy in every case.
  • We are not liable for any damages or losses incurred due to the use of our services.
  • Users are responsible for ensuring they have the rights to the images they upload.

10. Privacy Policy

  • Personal information is collected and used as outlined in our [Privacy Policy].
  • We do not share customer data with third parties except as necessary for service delivery.

11. Amendments

  • We reserve the right to update these Terms & Conditions at any time. Customers will be notified of significant changes.

12. Contact Information

For any questions or concerns, please contact us at: Email: support@vectorfix.co

By using VectorFix, you acknowledge that you have read and agreed to these Terms & Conditions.